Are your parts compatible with original KRONES, SIDEL and KHS machines?
Yes. All our aftermarket spare parts are sourced to match the part number and the equipment you specify; the exact specification is confirmed with the producing factory on quotation. JP Machinery is an independent supplier; brand names are used only to indicate equipment compatibility, not affiliation.
Are these genuine OEM parts?
No. All parts we supply are aftermarket replacement parts, not genuine OEM parts. OEM part numbers are provided for cross-reference and compatibility identification only.
What is your quality and warranty policy?
Every part we supply is backed by a 3-month limited warranty against manufacturing defects. Material certificates and factory inspection reports for the parts on your order are available on request.
What are your lead times and shipping options?
Lead time is confirmed for each item and stated on your quotation. Export shipments go out via DHL, FedEx and UPS with full tracking and full customs documentation. Urgent requirements can be prioritised on request.
Can you custom-make parts or match a sample?
Yes. Send us the sample, drawing or OEM reference number together with the machine details and we will confirm feasibility and lead time with the producing factory. The reference number is for identification only and does not imply original-manufacturer sourcing.
What payment methods do you accept?
We accept T/T bank transfer, PayPal and major credit cards. Flexible terms are available for established B2B accounts.
Do you provide after-sales support?
Yes. Our technical team helps you match the correct part for your production line and provides ongoing support after purchase. Contact us any time via the form or WhatsApp.